Reel Paper Reviews

Reelpaper.com offers a range of bamboo and recycled paper products with prices varying based on the quantity and subscription options. For instance, bamboo toilet paper is priced at $23.99 for a 12-roll pack on a subscription basis, while a one-time purchase is $27.99. A 24-roll pack is $36.99 with a subscription and $43.99 for a single purchase. The 48-roll bulk option is $69.99 on subscription, increasing to $82.99 without. Recycled paper towels are available in 12-roll packs for $39.99. These prices reflect the company's commitment to providing sustainable and eco-friendly products at competitive prices, with the added convenience of subscription savings.

Reelpaper.com's popular products include bamboo toilet paper and recycled paper towels, which are highly regarded for their sustainability and eco-friendliness. The Bamboo Paper Towels are a new addition, designed to be tough on cleanups while being easy on the planet. The Reel Bamboo Toilet Paper is available in various quantities, including 12, 24, and 48-roll packs, and is celebrated for its softness, strength, and durability. The Reel Little Lemurs Box offers a 24-roll pack specifically designed for families. All products come in 100% plastic-free packaging that is recyclable and compostable, aligning with the company's mission for sustainability without sacrifice. These products are part of Reel's commitment to reel change, encouraging consumers to switch to more sustainable paper goods.

Reelpaper.com provides a customer portal where customers can manage their subscriptions and orders. Within this portal, customers have the ability to edit payment methods for their subscriptions. This includes updating billing information and payment details. The portal also allows for actions such as placing orders, changing order dates, skipping orders, and adding discounts to upcoming orders. Additionally, customers can edit shipping addresses, order quantities, and delivery frequencies, or even swap subscriptions to different products. The flexibility of the customer portal ensures that managing payments and subscriptions is convenient and user-friendly.

Reelpaper.com has a Refund Policy that applies to order cancellations, replacements, or refunds as applicable. Customers can cancel upcoming orders before the charge date. Once an order is charged and processed, it cannot be canceled. Replacements and refunds are offered for orders with damaged products or if the customer is unsatisfied with the toilet paper for any reason. However, for health and safety reasons, returns are not accepted. It's recommended to donate any unwanted products to a local shelter or someone in need. Large orders or orders past 30 days after delivery are not eligible for refunds. Initial orders are only eligible for a refund once per product, with a limit on the refund amount for larger quantities.

As for the Shipping Policy, Reelpaper.com uses various carriers like FedEx, UPS, USPS, OnTrac, or other local shipping carriers. Orders typically arrive within a few days, with 90% of orders delivered within 3 days, and should not take longer than 7 business days from processing, barring any carrier delays.

To purchase from Reelpaper.com, customers can visit the website and shop online for their desired products. The process involves selecting the product type, choosing the quantity, and deciding if the purchase will be a one-time buy or a subscription. After making these selections, customers can proceed to checkout, where they will provide their shipping information and payment details. The website offers a customer portal for managing subscriptions and orders, allowing for the addition of one-time purchases or new subscriptions to upcoming orders. For those interested in bulk purchases, Reelpaper.com also provides options for wholesale orders through a separate section on their site.

Their hours of operation are 9:30am - 5pm PST Monday - Thursday, 9:30am - 4pm PST Friday. You can contact them via email, chat widget, or phone.

Orders typically arrive within a few days and shouldn't take longer than 7 business days from when they were processed, assuming there are no issues with processing the order or shipping delays on the carrier side. 90% of their orders are delivered within 3 days..

They ship using FedEx, UPS, USPS, OnTrac, or other local shipping carriers.

Unfortunately, they do not currently ship internationally. They offer free shipping to all of the contiguous 48 United States.

For subscriptions, they accept most major credit and debit cards, Apply Pay, and Google Pay. For one-time purchases, they accept everything previously listed as well as PayPal.